Commissioned them to sell my property, terrible. Promised weekly updates got nothing. So far managed to arrange one viewing which was a nosy neighbour, and even that one their agent didn’t turn up to, we were left in the awkward situation of standing with them on our own door step awaiting their agent. After 15 minutes phoning the office it turned out the errand boy was sat in his car music blaring oblivious to the potential clients waiting on the doorstep of the property. Avoid at all costs, they promise a platinum service and charge accordingly yet fail to deliver even basic customer services