DISHONEST !!!,
DISHONEST !!!,
i bought a brand new X5, on the day of collection there was quite a large mould stain in the back seat, i quickly showed the salesman the stain, he then got a guy from the garage to wipe it off but failed, then i said to Russel Drake (Salesman), please take a note of this stain and i will see if it comes off in time (Bearing in mind this is a brand new premium car), a time after the stain would not move, i have tried everything but failed, i then contacted Russel Drake and he now denies all knowledge of the stain, this is my third BMW i have bought from Russel at Williams Bolton, i will not be buying another BMW full stop, this has left a sour taste in my mouth, i am shocked at the service, he offered to try and clean it again IF i get my car serviced at Williams Bolton (i live in Chester), i should not have to fix a brand new car, disgusted !!!
3 years ago
Williams Manchester BMW, Greater Manchester has a
2.9
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20
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