My car a BMW x4 was booked in to have a manufactured faulty sensor changed ( won’t give courtesy cars for a manufacturer fault) ,booked in two months in advance of my visit ,arrived this morning for what I was told is a 45 min job but may have to wait a while , when I got to the desk and spoke to the person booking my car in ,I was told it would be ready for around 3:30-3:45 ,THAT IS NOT A FEW HRS ,that’s a working day , he also said I could go for a a walk around the Trafford centre , told him this wasn’t good enough as I had to be in work for 1pm bearing in mind I was there for 10am ,he then went checked again and then said it would be about 1 hr as I was waiting ,was offered a drink , however at the other dealerships I’ve dealt with drinks on free vend on a help yourself service ,this place I was waiting over 10 mins for someone to come a give me a drink ,Why ?? (Free vend works ) anyway covered every floor looking at the cars this took me to around 11:30 still no sign of my car 12noon a staff member came over and asked if everything was ok ,I said no I was told I’d have my car back in 1 hr we’re now nearly 2 hrs in and still no sign of my car considering I’d told them I should have been back in work for 1 pm ( felt as though me being in work wasn’t there problem ) ,1:30pm finally got my car ,considering it went in for a BMW fault ,I was told my oil level was high and my tire wear on the N/S Rear was low ,do these people think that we don’t check our cars ,as mine was serviced last Saturday no warning lights , all dash instruments saying everything is ok and serviced by a BMW approved Workshop yet someone telling me I’ve got to much oil in my car , is this why I was sat in the dealership until 1:30 someone trying to find a fault with my car ? when it went in for a BMW fault ,anyway plain and simple ,will not be using this garage again ,I’ll stick with Bolton in future