Very friendly and excellent customer service. Love the Stampede Hats. I got the 5 Star Buckle and love it. Very comfortable and enjoyable to wear! Lots of compliments received. There are three more in the same line that I have my eye on and will be ordering in the future. I will advise that you might want to check the sizing chart. It said I needed a small but it was actually a medium I needed. So I had to return the small and order the medium. They sent some sizing tape just in case but it was not needed. I recommend ordering the next size up. But hey that’s just my opinion. They made the transaction to exchange easy. Call and ask. They’re good people and they’ll help. They have earned my repeat business and I respect they support and donate to the CFF! Peace!