Customer service attitude is appalling , all they wanted to do was establish, it was my fault that the blinds didn`t fit windows. they didn`t ask what the problem was or even start the conversation "I`m sure we can help". I hung up knowing I was not going to get any help from the attitude right from the start. No matter what type of blind I`ve bought in the past from various suppliers , I have always sent the window opening size i.e the opening in which the window frame sits. they added 25mm all round to the size I sent . making the blind to big for the opening. But its still my fault !! also one of the blinds arrived with a white stain ,very noticeable on black blackout blinds