We recently experienced a sad occasion in our family. A loved one's wife passed away and they live overseas. My daughter in law suggested a ppersonalised Windsong Chime as a memorial gift. I contacted Kathy and Chris through their website and began the conversation. Their support and understanding was wonderful and our chime was finished in a few days. They posted our gift wrapped personalised chime directly to the UK. It is now hanging in a garden in England bringing joy and comfort of memories every time its music is heard on the wind. He was thrilled with the gift, the personalised messages on it and the melodic notes. Kathy and Chris sent us photos of the finished chime before they posted it and of it gift wrapped so that we could see it too. Thank you for such wonderful service and support.