I received this product free from Influenster and AGENCY in exchange for my honest review. For those who don’t know, Agency has dermatologists that create and send custom formula skin creams to you based on your individual concerns, needs, etc. I’ve been wanting to try a similar subscription for a while now. I was pleased with the thoroughness of the pre-survey and communication from Agency throughout the process. It was nice being able to chat directly with a dermatologist and get feedback based upon my questions. I tried the formula out for a month and then the dermatologist checked in to see how things were going. After, my “dosage” was upped as my skin was responding well. Next, I received a two month supply to use. After the three months, I’m not sure I see monumental change; however, I feel confident enough in the product and process that I plan to continue my subscription after the trial period ends. The reason I reduced from 5 to 4 stars was for the following reasons: (1) I really would like it if they would explore more environmentally friendly packaging. What the creams come in now are very thick plastic containers that cannot be reused. I also don’t believe they are recyclable as there is no sign on the bottom. (2) As the product gets low, the pumps don’t get out the cream anymore. I had to use a q-tip toward the end of the first month. And last (3) when I had the one month supply I used sparingly and still ran out before the month ended.