“So far, so good! I'm a brown skinned 40 year old woman and I tried Agency based off a Facebook ad. Cons: Yes, my skin is mildly peeling, particularly around the mouth. There is a mild tingle sensation after but it doesn't last long and its not unbearable. Pros: After that, it reveals this glow and smoothness I've never seen before. I even use the Cloud Care Duo on my lips and WOW what a difference. The products have also started clearing up my raccoon eyes, dark spots and hyperpigmentation on my face in just one week of use! I hated the fine lines under my eyes and using the eye serum, they are diminishing. Prior to this I tried everything...even botox and nothing worked. Then I started "skin lightening" and that helped but I got some bump scars that I couldn't get rid of. The Agency product is getting rid of those black marks, the labianasal fold lines and shrinking my pores. I couldn't be more happy, honestly. Now in my box for next month, I took off the SilkScreen and the HydroSerum Eye Stick because the Eye Forumla is what I need the most. Doing that brought the price down to $112/month. I live in the Florida Keys and sometimes have to work outside. The sun can be unforgiving, especially our summer months when humidity reaches 100% so I use Black Girl dry spray Sunscreen with SPF 30 at work and Supergoop sunscreen glow oil with SPF 50 when i go to the beach. Even my coworkers notice the difference and think I'm 10 years younger than I am. I recently had a 45 year old woman call me "young lady" 😊 I will definitely keep going with this product. I may even see what it can do for my 45 year old husband's face.”
“The doses of their active ingredients are so LOW they do nothing. The active ingredients they add to their tretinoin )lowest dose available) are so low they dod nothing for me. They resent the same low dosage to me a second month without checking in with me either time to see if a higher dose was called for - which is always would be because it’s so low. They make it hard to cancel your subscription also. Don’t waste your money. Just get tretinoin from your local derm.”
“I started the trial because this was recommended to me by a friend. Right away I felt a burning sensation every time I added the products to my face. Then my face that NEVER peels, started to peel, was overly dry, was cracking. All around hurt. I stopped using it one week after I started as the burning, peeling and dryness was just getting worse each day. I did not try to contact them as every review I read said that they do not respond and if they do it is days later. I was willing to pay the price, IF the products worked. I have used other products that worked better and didnt hurt my skin for a fraction of the price.”
“Very unhappy with this company. They. guarantee a trial basis and refund if you are unhappy with the product, once you report it, the games begin. I’ve used all kinds of retinols and this one was one of the worst. I saw absolutely no progress, not even a tiny bit after 3 weeks. I’ve used over the counter products and have seen results in a few days! I tried to get the strength changed and they just sent out the same one and charged me $80. You can’t call them either! You have to communicate through text first and then email. Convenient way to not really have to “deal” with customers. I didn’t expect my face to change over night, I know a lot about retinols but you should see a little improvement from the get go. I could go on and on but I’ll spare you. I do not recommend this product to anyone and I now question the influencers promoting this line.”
“I thought I would try it out since I follow Angie on YouTube, however I had a problem determining which gender to choose when I was signing up. It gave four options, including something like cisgender with something in parentheses and others options, but nothing that said male or female. So, I gave up. I will stick with biology and curology.”
“Listen, I am a 40+ black female, have dealt with acne and hyperpigmentation for 14+ yrs, I've tried Proactive, Murad, Differin, Curology, any and ever OTC (salicylic, Benzoyl, etc), even tried a dermatologist and esthetician. I have spent a so much trying to heal my skin with no real resolution. Then I found Agency. It stated "formulated for women over 40", so I took a chance. Trust me, I HATE the price point, but I have been rocking for about 8mo now and the fact that I can actually "see and feel" the peeling/shedding, glowing, smoothness and evening of my fresh new skin, is EVERYTHING to me! The price point makes sense for including ALL the various medicines they pack I those little bottles! Where Dr's were Rx me one solution at at a time, never rendering solutions to cover multiple ailments at once, Come on! Tret/Kojic/Azelaic/Hydroquinone/etc, all at once! COME ON! My breakouts started to cease soon after I started the journey. Today, I don't breakout at all anymore! The hyperpigmentation on my cheeks that seem to NEVER clear, are close to 70%+ faded. I will admit I don't use this "every" single day/night as intended and recommended. Sometimes I give my skin a few days break here and there, bcse my skin is constantly at work. I do imagine where I would be if I did use it faithfully. So yeah, start, stay consistent, give it at least 3 months and evaluate the difference you see. The longer you use it, the more results will happen. I just wanted my face back, and Agency is certainly doing that for me. I plan to keep going until I reach my desired goal. I am almost there. I have also had no issues with billing, communications, shipping, product, whatsoever. My journey has been smooth, flawless and worth every penny of confidence provided in these bottles.”
“I really liked the products, but unfortunately am thinking of ending my subscription. The communication system is horrible. I feel like I am having to work at keeping track of their emails—having to look back at emails, searching to find the emails that they say they’ve sent, looking for two different sets of emails (one from the cosmetic person, one from billing), and today I received an email from Curiology when my previous communication has been with Agency. I had no idea that it would be this complicated to get assistance with ordering the right products. And, you can’t call to work through the confusion to ask questions. They are prompt but just way too complicated to get quick, simple answers. For this being a subscription, customized, prescriptive, and the high price per month cosmetic service, the communication is ineffective.”
“Less than a 1!! Terribile!!! Overpriced products, does not provide enough product for 1 month to use as directed. BUT WORST OF ALL, product is grainy, rough, GET A BAD BATCH & product turned out full of rough nasty cream, not smooth! And can’t tell with the container of pump moisturizer if there’s any left in the container or how much and the pump doesn’t work so I believe it’s completely full because I haven’t used it but I can’t tell because I can’t see and when I pump it 1000 times nothing comes out disgusted with this product for the price!”
“I signed up for a prescription after meeting with provider. I subsequently was sent the wrong prescription, nonetheless by a provider I HAD NEVER MET WITH, and it was missing the one ingredient I contractually agreed to. I informed them of their dangerous mistake and they refused a refund, and sadly, tried to say it was my fault for not checking my prescription prior to shipping. I did and my product was correct on paper, but not what I received. No accountability and poor patient safely, with an emphasized s on money, can be a very dangerous situation for patients.”
“I had a free sample from the agency to try their products, then they charged me for the first month without them contacting me as they had already charged me, I decided to use them to see if they worked for me but after a few days my face burned and I contacted them. I asked them to send me something for the burns on my face, they never did it, my forehead turned gray and white and it caused more spots on the sides than I had. Now my face has two shades of colors and I don't have uniform skin like Before I thought I was dealing with professionals, they wanted me to pay again to send me a product to fix the problem that they gave me with their products, be very careful because they acted very irresponsible towards me.”
“I was completely disappointed with the product. It is not a sensation as many may think. Also, I was duped into getting the low price free trial and ended up with a $197 recurring charge, until I canceled the subscription. They are so deceiving and manipulative, that you don't even notice this is a free trial and you are in fact subscribing to their service. Very expensive by the way. Do not waste our time and money on them.”
“I have seen so many bad reviews and honestly I'm shocked. I've used curology for years and went on a 6 months break due to finances and ended up signing back up but to agency this time. I've been using their products for about a week and I'm already super happy with the results. A little bit of dryness is normal the first few days to a week while your skin adjust. I had very little of that but I also use Hyaluronic acid with it and a good moisturizer to help. My skin feels and looks amazing. I think the bad reviews stem from people using the tretinoin that have never uses it before or they have super sensitive skin. It works great for me and many others. One thing to keep in mind is to make sure after you purchase your free trial go to your dashboard and make sure you only click the stuff you want sent to you or else they will send you everything and the charge is quit steep. I only use the formula. I use my own moisturizer and other skincare I like. If you are new to tretinoin make sure you only use it every other day or every 2 days until your skin adjust. Using it everyday will of course cause issues. It's a strong antibiotics aging active but an essential one imo.
Love the product and always super happy with the results.”
“I love my prescription! I’m on month 4. I feel it working at night but it does hurt. I also feel my skin has firmed a little. Even my under eye area has slightly faded (less purple) and firmed (reduced bags). I’m happy with this product.”
