“So far, so good! I'm a brown skinned 40 year old woman and I tried Agency based off a Facebook ad. Cons: Yes, my skin is mildly peeling, particularly around the mouth. There is a mild tingle sensation after but it doesn't last long and its not unbearable. Pros: After that, it reveals this glow and smoothness I've never seen before. I even use the Cloud Care Duo on my lips and WOW what a difference. The products have also started clearing up my raccoon eyes, dark spots and hyperpigmentation on my face in just one week of use! I hated the fine lines under my eyes and using the eye serum, they are diminishing. Prior to this I tried everything...even botox and nothing worked. Then I started "skin lightening" and that helped but I got some bump scars that I couldn't get rid of. The Agency product is getting rid of those black marks, the labianasal fold lines and shrinking my pores. I couldn't be more happy, honestly. Now in my box for next month, I took off the SilkScreen and the HydroSerum Eye Stick because the Eye Forumla is what I need the most. Doing that brought the price down to $112/month. I live in the Florida Keys and sometimes have to work outside. The sun can be unforgiving, especially our summer months when humidity reaches 100% so I use Black Girl dry spray Sunscreen with SPF 30 at work and Supergoop sunscreen glow oil with SPF 50 when i go to the beach. Even my coworkers notice the difference and think I'm 10 years younger than I am. I recently had a 45 year old woman call me "young lady" 😊 I will definitely keep going with this product. I may even see what it can do for my 45 year old husband's face.”
“Listen, I am a 40+ black female, have dealt with acne and hyperpigmentation for 14+ yrs, I've tried Proactive, Murad, Differin, Curology, any and ever OTC (salicylic, Benzoyl, etc), even tried a dermatologist and esthetician. I have spent a so much trying to heal my skin with no real resolution. Then I found Agency. It stated "formulated for women over 40", so I took a chance. Trust me, I HATE the price point, but I have been rocking for about 8mo now and the fact that I can actually "see and feel" the peeling/shedding, glowing, smoothness and evening of my fresh new skin, is EVERYTHING to me! The price point makes sense for including ALL the various medicines they pack I those little bottles! Where Dr's were Rx me one solution at at a time, never rendering solutions to cover multiple ailments at once, Come on! Tret/Kojic/Azelaic/Hydroquinone/etc, all at once! COME ON! My breakouts started to cease soon after I started the journey. Today, I don't breakout at all anymore! The hyperpigmentation on my cheeks that seem to NEVER clear, are close to 70%+ faded. I will admit I don't use this "every" single day/night as intended and recommended. Sometimes I give my skin a few days break here and there, bcse my skin is constantly at work. I do imagine where I would be if I did use it faithfully. So yeah, start, stay consistent, give it at least 3 months and evaluate the difference you see. The longer you use it, the more results will happen. I just wanted my face back, and Agency is certainly doing that for me. I plan to keep going until I reach my desired goal. I am almost there. I have also had no issues with billing, communications, shipping, product, whatsoever. My journey has been smooth, flawless and worth every penny of confidence provided in these bottles.”
“I have seen so many bad reviews and honestly I'm shocked. I've used curology for years and went on a 6 months break due to finances and ended up signing back up but to agency this time. I've been using their products for about a week and I'm already super happy with the results. A little bit of dryness is normal the first few days to a week while your skin adjust. I had very little of that but I also use Hyaluronic acid with it and a good moisturizer to help. My skin feels and looks amazing. I think the bad reviews stem from people using the tretinoin that have never uses it before or they have super sensitive skin. It works great for me and many others. One thing to keep in mind is to make sure after you purchase your free trial go to your dashboard and make sure you only click the stuff you want sent to you or else they will send you everything and the charge is quit steep. I only use the formula. I use my own moisturizer and other skincare I like. If you are new to tretinoin make sure you only use it every other day or every 2 days until your skin adjust. Using it everyday will of course cause issues. It's a strong antibiotics aging active but an essential one imo.
Love the product and always super happy with the results.”
“I love my prescription! I’m on month 4. I feel it working at night but it does hurt. I also feel my skin has firmed a little. Even my under eye area has slightly faded (less purple) and firmed (reduced bags). I’m happy with this product.”
“I don't know what to say about all the negative reviews. I started the trial and then immediately cancelled the service bc they said they were giving me 7 days to try it. I need more time than that to make a decision. No problem. I used the trial products for 3 weeks and decided this is the skincare for me. I seriously saw results in those 3 weeks. The packaging did malfunction on two of the products, but I was able to fix that. I'm impressed with the two prescription products, but equally impressed with the moisturizer. I'm cynical by nature, but am blown away by the results I've seen, so I am resuming my subscription. Customer service has been first rate throughout all of this.”
“I’ve had a subscription with Agency for about 8 months and I love it. I had oily, textured skin with occasional breakouts. After starting the future formula, the breakouts are gone. Hallelujah! I like the cleanser and moisturizer duo. It’s reasonably priced and my skin responds well to it.
I’ve also found the ordering system very user friendly. I get a notice before the next order is placed and have a chance to go in and make changes. Then it shows up at my door. Honestly, such a breeze.
I see a lot of negative reviews because people experienced skin peeling. I did to and I messaged the dermatologist. They advised it was because of the tretinoin and gave me tips for easing into it. I haven’t had problems since, except for a week where I was lazy and didn’t put on my spf. Definitely wear spf with tretinoin, even in cloud weather!”
“I am shocked at the negative reviews. First of all, when starting a new skin care system especially with tretinoin you have to ease into it. It is common to be flaky at first that’s why you use it 1-2 days a week at first.
I am 55yrs old and I’ve been using Agency over 2yrs and I love it. Absolutely love it.
And customer service has been easy for me not sure why some of you are saying it’s horrible. I log in and send a direct message to them and they respond in 24hrs.
I apply the future formula that has tretinoin 5 days a week.”
“I love these products. My skin is so soft and smooth. My dark spots are visibly lightening. The tinted SPF is amazing too. I am adding the eye cream to my next shipment and cannot wait to try!”
“It’s really unfortunate to read some of these poor reviews but, my experience with AGENCY has been nothing but good. I have gradually gone up on the strength of tretinoin to 0.07%. I feel my face is brighter, younger-looking, and the texture of my skin feels smoother. I have gotten compliments on my skin from colleagues at work and recommend the use of their products.”
“I did the trial package and then received my full sized bottles, so I’m not too far into it but I have already noticed a huge difference. I think in the near future I will be to ax the foundation completely. Very satisfied!”
“I love this product, I'm 65 and have been using it for 2 months for fine lines and wrinkles, I think after a year of using it I will see huge results, I'm seeing small results right now but with continue use I know my skin will look great so, so far so good!”
“Ok so I've been using Agency since September, they are wonderful products! The personalized bottle with Tretinoin 0.009% is a bit strong for me i think it is the peeling that drives me crazy but as far as the other products such as the moisturizer and cleanser I love them and I just switched up to the spot corrector and the SPF. My Doc is great she explains the plans and what she changes up yes it takes a couple of days but they do contact you when it is needed. I will stick with it as long as I am able!”
“Duuuuuude!!! EVERY other product I have tried has left me red, splotchy, terribly dry feeling… I have only been using this religiously for about a week and messaged my friend with my photos:.. (yes we agreed they look like mugshots), but legit, there is a big difference already! I am sticking with it!”
“I don’t understand the negative reviews. My problem is that I’m not even close to being done with a bottle by the time the next one arrives. Do y’all know to use only One pump Once a day? Also, wait until your skin is dry before applying to avoid stinging. If your skin over reacts then go down in strength or add moisturizer beforehand. They explain everything if you just read it. My skin has never looked better.”
“I love Agency so far after a month my face feels so nice and smooth I’m continuing with the product after reading all these reviews I think people are using too much product at once and running out
U have to go slow with new products ! Get ur skin used to the ingredients in it and if ur breaking out take a couple days off
This is working for me and I’m happy so far ❤️”
