I received a free 3 month subscription to Agency in exchange for my honest opinion. My first shipment was great. The products worked well and my skin tolerated the formula well. For the second month, my formula was changed. The new products did not work as well and irritated my skin a lot. My skin flaked and peeled. I asked to change back to the original formula for my 3rd month, but they kept it the same. It was so aggravating to my skin, that I could only use it about once a week. Also my 3rd box was over a month late so I went several weeks without product. The small bottles aren't even enough to last a whole month anyway.