I really really really wanted to like this company/regimen, but unfortunately it was not to be. I’m someone who rarely leaves reviews, but I felt like I needed to in this case. I used it for 2.5 months, and my skin has never looked worse. I was fully prepared for the dryness and flaking that comes with retinol in the beginning. But, with ongoing use of Agency products, my skin became more sullen, pores and fine lines much more noticeable, dry and just overall lackluster. I also started developing little bumps and raised patches, almost like tiny pimples but not. I looked older and more tired, keeping in mind that nothing in my life changed. I for the most part eat healthy, drink water and I don’t consume alcohol. I canceled my subscription because I couldn’t afford to continue using it, hoping for a turn around.