I really liked the products at first. I felt like my skin looked really clear and I didn't have any T-zone shine. But after using for a few months I noticed that I was dealing with a reaction. I kept getting a puffy upper lip and eye. Dry itchy patches were common too. The "expert" advice isn't really tailored to you. It is more of a generic check-in. Even the advice you get when you have an issue is very generic. They pretty much tell you to scale back and use vaseline if your skin is dry. Seems sus to me. Also I hate that you cannot customize your shipment. I couldn't use some of the products at first as I had a reaction, so I have two bottles or product and my subscription wants to send me more. I just don't think it is worth the money. It is not one on one advice any time you need and I wonder how much it is really tailored to your specific needs. You could better personalize results from seeing a dermatologist or esthetician.