Do not get seduced by social media or influencers. This is a prime example of a relatively new company sans any form of customer service. Hung around for over 1 1/2 hours for the scheduled phone chat...nothing, nada, no call whatsoever! I received both an automated text and email 5 minutes to the scheduled call, but again, NO CALL! I can't imagine what happens if you have a bad reaction to their products because their customer service is automated programmed messages.