They make it impossible to start a new subscription with Agency if you had an account with Curology and want to change over. They make you resubscribe and jump through hoops. I don't really care about the low cost trial so if it's a money thing they should tell you that. I just want to be with the side that is made for middle aged women and I don't want what they sent me from Curology because I quit using it for a reason - it irritated the heck out of my skin.