I’m not sure about all the negative reviews, I first started this several months ago, what what I researched, the peeling of skin is normal and you have to get your skin used to it, I have found that I’ve not had my regula 8 month Botox appt and don’t think I need it. This has helped with the pores and over all smoothness of my face. I will continue to use them. Also, I canceled the subscription for one month with no issues, just sent a message, they cancelled and once I had my finances back in order I’ve ordered ever since..love the product, although it’s pricey-reason for the 4 ⭐️ instead of 5 ⭐️