I ordered 3 items this summer and it took over a month to get the items. I did not like them the quality was not good so I returned them.. I had to either have $10 deducted from my return or I had to pay for return shipping. So I paid for return shipping at $11 . When I Received the credit on my account I had been shorted $21.29. Is after jumping through a literal circus of a phone system that they have and after waiting for 20 minutes on hold I finally got to speak to a customer service representative who told me that the $21.29 was the shipping that it cost them to ship the items to me. WHAT?! I JUST SHIPPED ALL THREE ITEMS FOR HALF OF WHAT THEY CHARGED ME TO SHIP THEM. You cannot tell me that a company that ships items all day long 24/7 doesn't get a break on shipping. This is the worst retail store I have ever dealt with! They are a fraud! Don't!