Return policy is incredibly complicated. You need to call them and request a "return number" which is 19 digits long, and then ask for a PIN number which is 4 digits long. This is to enable you to redeem an "e-card" credit. From 4 separate returns I was only able to redeem one. They told me that I had used up the other three. NOT SO. I am out about $140. Also their shipping charges are outrageous. I am DONE with them.
2 years ago
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