I ordered 2 pairs of pants and 2 sweatshirts for my blind 90 year old mother. She received 1 pair of pants, 2 shorts and a camisole. I called customer service asking for a refund or for them to send correct products. I explained that my mother was incapable of returning the items, but that they should make this right. They refused to make any exceptions to their policy. The time frame in which I can get someone to help her return the product, is out of the range for refunds. Very unhappy and frustrated.
2 years ago
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