I have several issues with Woman Within- online. First of all, I was given a line of credit a year ago, but I never received anything,and no information about my credit... but it did effect my credit report! So I called and cancelled everything! In July, I placed an order online, and was under the impression that I would get an email notification when my order ships..as my order had stated!! The funds were taken out of my account, but I did not receive any email that my order had shipped,or when to expect it. Called customer service today, and found out -apparently they had a wrong email address for me, and according to THEIR FedEx delivery verification, it was delivered to the wrong address! Now I am waiting for customer service to send me an affidavit for a "possible refund?!!" I also have 2 items left which are on back order, so I called back to cancel it, because I don't want to experience another episode of this all over again! I did not get the lady's name that took my call about cancelling my order,but her attitude was very unprofessional,and uncalled for! She was very rude by talking over me, and not listening . I told her that I have a right to ask questions about cancelling my order and getting a refund for the lost items that were apparently sent to someone else!! Sorry Woman Within, but you've lost a customer.