They shipped 44 round knobs ranging in size from 1 1/2" to 3" weighing 4.4 pounds in a large plastic envelope meant for a thin amount of paper, NOT 44 heavy wooden items. It arrived across the country! Riddled in rips, wholes, blackened. The wood got black dirt marks from coming in contact with dirt. In inner plastic bag that the wooden items were loosely sealed in also was riddled with holes, so wood actually got dirty! If they had been smaller pieces they would have fallen out. I had to wait 10 days for them to come back from vacation to call Woodpeckers Crafts, then they were all in a meeting. I talked to the copywriter who said they were going to make it right and that I would get a call back. IT'S BEEN SIX DAYS AND I NEVER GOT A CALL BACK! But I did get an automated request to leave a review. YOU CAN'T PACKAGE WOOD LIKE THAT THAT! THEY'RE CHEAP! And cutting corners on their overhead this way #_&+)+-&__! I paid $10 for shipping. The slowest way. They can't spring for a 30 cent cardboard box to protect the product their website says they care so much about?? The only thing they care about is their pocketbooks!!