My order was 1 piece of 1/2”X36” square dowel. It arrived broken - a splintered break that resulted in a loss of 6”. Fortunately I was able to get all the lengths I needed in the remaining 30”. UPS probably caused the damage, though I can’t really fault them. The dowel was packed in an oversized box - would have held at least 12 pieces - and there was no packing material to fill the extra space. And the piece was NOT wrapped for protection. It was literally loose and rattling around in the box.
2 years ago
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