I use a lot of wood for my handmade business and ever since I discovered Woodpeckers Crafts three years ago, I have always made them my first choice when searching for wood products for my crafts. I have never had a problem with my purchases, the customer service, or the delivery...except for once when my package was delayed. I reached out to customer service and was relieved after connecting with them. The emails are very humorous and make me smile, even if it's just to find out if I'm satisfied with my purchase. The team there is very easy to talk to. I love to support small businesses.