I broke the glass on my fireplace. I had called everyone around here and absolutely no one seem to be able to help. I had no idea how to find a piece of glass and certainly no way of knowing how to fix it. I found this company online and then I went to the website. Seeing as I know nothing I couldn’t figure out what I needed so I called. They help me every step of the way. Even told me how to put the darn thing in we have a wonderful fireplace now and I couldn’t be more thankful. They kind of save my life at the moment. I recommend this company to everyone. Great group I’d say.