I like your products and have bought things in the past.
My last order was a problem. I ordered two sale items and my order went through. This was on the 2nd or 4th of April. A day or two later, I received a phone call to say that the items were out of stock and should not have been shown as available.
Checking my credit card statement yesterday (15th) I saw that my payment had not been credited back to me. I rang and did receive an apology and the payment has now been credited back to my account but this was not the best service.
9 years ago
The Wool Room has a
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