The website had some good information that helped decide the specific products that would be of most benefit. The goods were in stock and were dispatched / received very quickly. I had read a little about the benefits of wool bedding and was interested to give it a try. The 30 day satisfaction guarantee offered by the Wool Room, was a key factor in choosing to purchase from this company, as well as the many positive customer reviews. I can say that I've been very happy with the purchase - quality, comfort and performance have all exceeded expectations and my wife and I are sleeping much better. Before trying this bedding, I would have been very sceptical that such a simple change would have had such an effect. As such I would certainly recommend the Wool Room and encourage those with allergies such as myself or prone to hot flushes such as my wife, to give Wool bedding a try.