I have had neck problems for years and have struggled to find any pillow which helped. I saw the Wool Room mentioned in an article online so looked into it further. To be honest I wasn't that optimistic as nothing so far has worked but I liked the sound of the wool pillow and the fact it was approved by the British Allergy Foundation was a plus as I always seemed to wake up feeling bunged up. So I took the plunge and ordered a wool pillow and also a wool mattress topper - I have a very hard mattress and wanted something to take the edge off. I have been very pleasantly surprised by both items - I don't know how the pillow does it but it really works in terms of supporting my neck and my allergies have stopped! The mattress topper makes the bed so cosy and I have definitely been sleeping better - I'm not waking up like I used to during the night. I am a bit of a sceptic about grand claims by companies but seriously this wool is magic! I am going to buy a wool duvet and another pillow when I can.