The ordering process was simple and easy. However, after I placed my order and received the email confirming my order, I didn't get any form of notification of what was happening. After a week or so, I decided to email woolroom to get the status of my order and they informed me that I had ordered items they didn't have in stock, which was delaying shipping. It would have been nice if I knew at the time of ordering or with the order email confirmation that there would be a delay in shipping my order due to the out of stock items. I was left wondering during the week with no communication whether my order shipped or not and whether I needed to be available in the event is just got dropped on my doorstep.