The processing of my order was very quick so that my goods were received in a very short space of time. The delivery was exactly as given on the tracking. My goods were beautifully packed. I chose the lightest quilt because I often get too hot in the night and I did feel concerned that a woolen duvet might not be the right thing to combat this. However I am delighted to say that I am enjoying sleeping comfortably under my quilt and with wool room pillows. I also bought a mattress cover and think I will order a mattress topper in the new year. Although my sleeping has not improved - I still wake up in the night - my comfort levels are improved, always the right level of warmth and no thrashing about sticking my legs and arms in and out of the bed.