The stance of only allowing returns of a whole bed set once it has been opened and not if the pieces were ordered individually makes this company one I probably won’t use again. If I am spending a couple of hundred dollars on an item that I cannot view in person the return policy needs to be better. Stuck with a duvet that should have been about 5-8 inches wider now and after paying about $150 for it and being unable to return it once removed from the original packaging I will be stuck with it for a while.
5 years ago
The Wool Room has a
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