My 1st purchase was the 2 pillows offer, I loved them so much that I went on to purchase a duvet, pillow protectors & a mattress topper. All items were superbly packaged in special bags, which are great for storing items when not in use. Each of my items have qualified for free p&p and arrived the following day. All the bedding feels clean & fresh. I love the fact they just need airing, but can be washed on a wool setting if ever the need arises. The wool smell was faint on the duvet, but completely disappeared within a few days. I did purchase a pure wool duvet from another company, which smelt awful and is still as strong after a few weeks. The other company charged extra for storage bags!!!! So having bought from 2 seperate companies, I would highly recommend the Wool Room, based on excellent products, speed of delivery, lack of farmyard smell on products and the storage bags! I am gradually replacing all our bedding from the Wool Room.