I had bad experience with using Wordery back in the summer but as they were one of only two people that had a particular title in stock, I thought I'd give them another go. It is a mistake that I will not be repeating again. I ordered the book, followed the website's instructions, gave them my contact details and payment details, etc. All filled in in the correct manner. The order went through correctly and I received a confirmation email. You can imagine my consternation when the following morning I receive an email to tell me that Wordery have cancelled my order! The reasons they gave? Apparently my order had breached their terms of use and terms of sale! This is absolutely ridiculous, all I did was order a book for myself, following the instructions on their website. How can this be in breach of terms of use or sale. I really didn't appreciate the wording of the email, either. It made me feel like I'd done something illegal or criminal. When I checked the website, I saw the book I ordered was out of stock. So, what I imagine happened was, the book was out of stock when I ordered it and they hadn't bothered to update their website. So, to save face, rather then send me an email to say, "Sorry, the book is out of stock. We made a mistake", they sent me this other email instead, trying to turn the error on to me the customer! I think this is an absolutely appalling way to treat customers. But I'm not surprised, because this is exactly the same attitude I had the last time I used them. They made up lies and wouldn't apologise or admit they'd made a mistake. When I emailed them asking them what was going on and telling them I didn't appreciate the tone of their email, they haven't bothered to respond, even though they're supposed to respond in 24 hours. They are supposed to have refunded me my money. I just hope I get my money back. Wordery are completely and totally unprofessional. Go somewhere else!