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Wordery Reviews

4.69 Rating 61,202 Reviews
93% of reviewers recommend Wordery
Company Reviews Product Reviews
Read Wordery Reviews
83.35%
51009 Reviews
9.59%
5869 Reviews
2.67%
1632 Reviews
1.81%
1108 Reviews
2.59%
1584 Reviews
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Email:
help@wordery.com

Location:
Wordery1 Broadlands Business ParkNorwichNorfolk

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Within 5 Days
on-time delivery
95%
accurate and undamaged orders
97%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.85 out of 5
Returns & Refunds
returns process
Could Be Better
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
"Quick and easy to order and delivered within 2 weeks"
Helpful Report
Posted 3 hours ago
Mrs Laura Ozer
Verified Buyer
"Very fast delivery and the books were perfect exactly as i hoped."
Helpful Report
Posted 4 hours ago
Cheryl Ferrier
Verified Buyer
"Ordering was simple and delivery was efficient"
Helpful Report
Posted 4 hours ago
Anonymous
Verified Buyer
"Prompt delivery, book well packed, reasonable price."
Helpful Report
Posted 7 hours ago
Melanie Janzen
Verified Buyer
"thank you so much! the book was cheaper than most places and even though it came over the pond it was fast shipping!"
Helpful Report
Posted 9 hours ago
Leonardo La Porta
Verified Buyer
"fast efficient good price"
Helpful Report
Posted 9 hours ago
Dane Gardner
Verified Buyer
"Great service and prices!"
Helpful Report
Posted 9 hours ago
Christopher Clark
Verified Buyer
"I ordered a limited edition Akira manga boxset from Wordery. I had read reviews on another large, online merchant and people had described their order arriving damaged. I"
Helpful Report
Posted 11 hours ago
ROSA MARIA SALORT LLORCA
Verified Buyer
"All right as usual !"
Helpful Report
Posted 11 hours ago
Anonymous
Verified Buyer
"OK, but what a long wait!"
Helpful Report
Posted 11 hours ago
Susan Pargeter
Verified Buyer
"Book delivered as ordered! What more can I say?!"
Helpful Report
Posted 11 hours ago
Maria J. Tietjen
Verified Buyer
"the shipments take longer than anticipated. My last shipment, ordered on August 30th, 2019, has not arrived to date (21.09.2019). No tracking possible."
Helpful Report
Posted 11 hours ago
Kisha Mae Generalao
Verified Buyer
"My package arrived earlier than expected."
Helpful Report
Posted 13 hours ago
Anonymous
Verified Buyer
"Perfect thank you"
Helpful Report
Posted 15 hours ago
Anonymous
Verified Buyer
"Delivered as promised."
Helpful Report
Posted 15 hours ago
Anonymous
Verified Buyer
"I was happy with your service. Unfortunately the book took a little longer in being delivered due to Australia Post I assume, which meant I wasn't home when the book was delivered. The weather was wet and the book was left at the door which wasn't under cover. The book remained there from the Friday when it was delivered until we arrived home on Monday. The parcel was wet which meant that the book was damp. I suggest that it may be beneficial to plastic wrap books prior to being placed in the postage pack.This is just a suggestion."
Helpful Report
Posted 15 hours ago
Iram Sabir
Verified Buyer
"I’m a returning customer, not new to Wordery so I speak from experience. My last purchase was a complete disappointment. I ordered for next day delivery on a Thursday. Only to spend the whole weekend emailing and phoning to find out where they were! The whole point of next day delivery is you pay extra to receive them THE NEXT DAY. By the time I received return emails the package was out for delivery too- on the following Tuesday! The reasons given were that as they were ordered after 5pm on Thursday you still have to wait, as there are no deliveries on Saturday and Sunday! I was not notified, there was no clear explanation when placing the order and paying the extra! Wordery clearly happy to take my money but not give me an explanation while ordering! Disgusting. No apologies, not even a recognition that the lack of information needs to be looked at. I certainly won’t be placing any more orders with them."
Helpful Report
Posted 15 hours ago
Anonymous
Verified Buyer
"Great prices but one item delayed because they could not get from publisher alhough Amazon had it (at a higher price) much earlier."
Helpful Report
Posted 15 hours ago
Penny Vine
Verified Buyer
"So very good to find an online shop that holds a strong vision & holds treating workers with care important. I've only just come across wordery & I emailed a couple of times re getting an invoice & wow - to receive personal, timely responses plus a book that came on time AND same costing as Amazon...THANK YOU!"
Helpful Report
Posted 16 hours ago
Safina Parente
Verified Buyer
"Excellent delivery"
Helpful Report
Posted 16 hours ago
Wordery is rated 4.69 based on 61,202 reviews
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