Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,773 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,773 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always delivered safely and within the timescale mentioned. What more can one ask?”

Helpful Report

Posted 5 months ago

Hi John, Thank you for your positive review, We hope that you'll choose to shop at Wordery again very soon! Kind regards, Wordery Customer Services

Posted 5 months ago

“Very happy with my arrangements with Wordery. Great book choice and free postage makes it so easy for me as I'm housebound.”

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Posted 5 months ago

Hi Maud, Thank you for your review, We are delighted to hear that you have ordered with us and are taking advantage of our free delivery services and choice of books. We hope that you order with us again in the future! Kind regards, Wordery Customer Services

Posted 5 months ago

“This was sent to Audrey from me as a gift”

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Posted 5 months ago

“I've bought books from Wordery several times and have always found them very reliable. Better to support them rather than that other larger bookseller!”

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Posted 5 months ago

“Thanks.you are good.”

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Posted 5 months ago

Hi Saeed, We are delighted to receive your 5 star review. Thank you for shopping at Wordery! Kind regards, Wordery Customer Services

Posted 5 months ago

“Always go to wordery first before ordering any books. Very reliable, prompt service.”

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Posted 5 months ago

“Very easy to order from the site. Prompt delivery.”

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Posted 5 months ago

Hi, Thank you for your 5 star review, We're delighted to hear your positive feedback about our site and prompt delivery services. Thank you for shopping at Wordery! Kind regards, Wordery Customer Services

Posted 5 months ago

“I tested Wordery by ordering one book. It came packed in cardboard and in very good condition. The delivery time is a little long but I always think ahead so I will not end up without a book to read, so in reality it did not affect me at all. I have already recommended Wordery to friends as their prices are very competitive. I will surely buy again.”

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Posted 5 months ago

“Wordery stands out as my top choice for buying books, with its no-nonsense, efficient approach. The site's user-friendly design simplifies finding and purchasing a wide variety of titles. They offer an impressive selection at competitive prices. My experiences with their prompt shipping and responsive customer service have been consistently positive. In summary, Wordery.com delivers a reliable and pleasant book-buying experience.”

Helpful Report

Posted 5 months ago

Hi Morten, We're delighted to hear that you are happy with our website and service; thank you for taking the time to leave us a positive review. Kind regards, Wordery Customer Services

Posted 5 months ago

“Great stuff!”

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Posted 5 months ago

“Books arrived in good condition, although I wish they didn't all come in single separate packaging when I do a big order”

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Posted 5 months ago

“Delivered on time & as expected.”

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Posted 5 months ago

Hi Adam, We're delighted to receive your 5 star review, Thank you for shopping at Wordery! :) Kind regards, Wordery Customer Services

Posted 5 months ago

“From beginning to the end, from order to perchuse the expirience was professional and satisfying.”

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Posted 5 months ago

“I enjoy using the website because it is easy to navigate, and my orders are delivered promptly. I am very satisfied with the service.”

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Posted 5 months ago

Hi Orlaith, Thank you for your review, We are delighted to hear your positive feedback about our website and our delivery services. We hope that you'll choose to order with Wordery again very soon! Kind regards, Wordery Customer Services

Posted 5 months ago

“Good service and good price”

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Posted 5 months ago

“Couldn’t be happier. Fast shipping”

Helpful Report

Posted 5 months ago

Hi Anna, We're delighted to receive your 5 star review, We hope that you choose to shop at Wordery again very soon! Kind regards, Wordery Customer Services

Posted 5 months ago

“Wordery offers an exceptional range of genres and exciting books waiting to be read. Books arrive promptly and in mint condition. Ordering online is easy and shipping to the Netherlands saves time and money traveling to English bookstores that often have a small range of English books.”

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Posted 5 months ago

“I have only given 1 star because a star is required. I ordered 12 books on the 4th of September, It is now the 9th of November (still no goodies). 5-16 days delivery quoted. When I contacted WORDERY regarding my order I was expected to trace my order not WORDERY. This is my 1st time to order from WORDERY and possibly my last. Forget about customer service !!”

Helpful Report

Posted 5 months ago

Hi Philip, We are so sorry that you haven’t received your Wordery order yet. I have checked your order details and I can see that we are currently investigating this with the courier, we will get back in touch with you as soon as we hear from them. If you require any further assistance, please do not hesitate to contact us at help@wordery.com Kind regards, Wordery Customer Services

Posted 5 months ago

“quick shipping and the book was in perfect state.”

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Posted 5 months ago

“My order did not arrive at all.”

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Posted 5 months ago

Hi, I’m very sorry that your Wordery order did not arrive and for any inconvenience this will have no doubt caused you. I have looked into your order details and I can see that your order was refunded in full on the 25th October. Please get in touch with our customer services team at help@wordery.com if you require any further assistance with your order. Kind regards, Wordery Customer Services

Posted 5 months ago

Wordery.com Ltd is rated 4.7 based on 83,773 reviews