Purchased 2 calendars on January 1st, one for myself and one for my sister. After nothing had arrived 3 weeks later, I emailed Wordery to inquire about shipping/tracking. I emailed a few times and had a different person each time. They were friendly but not very helpful... one customer service person said I should check with my neighbors to see if they'd received my calendar. Wordery does not use tracking on orders so there is no way to tell when your item will arrive or where it is :/ Not the worst experience ever, but definitely not the best and wouldn't buy again. My calendar arrived a little over 3 weeks after payment and my sister's arrived a full month after payment.