Returned a product which was delivered to your warehouse as I understood but instead of customer service personnel checking thoroughly, they kept coming back to say item not received and even accused me of using the wrong address label (one that they had sent to me to cut and stick to the package). I had to prove with the name of the person who had received the pack (after a protracted exchange of emails) before they finally accepted reception of the item. Not good enough because at a point, they even said that I may (or may not) hear from them again
8 years ago
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