I wanted to change my order as I had realised that I had ordered an 18 month diary instead of a 12 month one. Although I did this very soon after ordering-within 2 hours, I was emailed and told that you would be unable to do anything. I only got the email that my diaries had been dispatched hours after being told you wouldn't be able to swap them, meaning there was a lag that I feel would have left sufficient time to have performed this swap. I always order from wordery and was disappointed by this on this occasion
7 years ago
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