I have used Wordery wuitevoften as I like English books and I came to Canada from England. For the first time my books did not arrive in very good condition. But I do not blame Wordery. They were held up by a strike by Canada Post and arrived slightly damp in a twisted water stained corrugated paper packet. One book had stains on the page margins and the soft cover was stained also. The other identical book just had some slighter staining on the cover which was removed with a soft cloth. Both were intended for Xmas gifts. One I did give away but kept the more damaged one for myself. The actual pages could be read easily but when closed the page margins looked dirty and stained.