This was the first time I used Wordery. I liked the free shipping and wanted to order from an independent online bookseller. Wordery also had the best price of the book I wanted. I pre-ordered the book a few days before release date and received this message: "Your pre-order items will be dispatched as soon as they are released by the publisher and should be delivered to you 10 working days from publication date." When the book still hadn't shipped a week from the publication date, I contacted Wordery. They said they had trouble with their supplier. It would have been nice to get an email (an automatic email or something) that the item was delayed, without having to contact them myself. The item shipped a week and a half after publication date, and arrived to me 3 weeks after publication date, about 6 working days later than the arrival estimate on the email. If it wouldn't have been a new publication, and if the time estimate would've been correctly stated when I ordered, it wouldn't have bothered me so much. All in all, not a great first impression.