I ordered a book at a fair price that I had found hard to buy elsewhere, so was pleased about that. However, this was back in November. The book was a gift for my wife for her birthday in early December. It didn't get to me on time for this. When I enquired about this it turned out that the book had not even been received from the supplier and was now unavailable. I was not informed of this. The apologetic email said an alternative supplier had been found and the book would be on its way soon. The book didn't turn up for Christmas either and was delivered to me later than the last date on the tracking, despite the detailed tracking details I was relying on. Not a matter of a serious nature but it was annoying. I would use Wordery again because of the available books, but would have to think twice if it was for a deadline.