Absolutely awful service. I ordered my book May 1/20 as that was the day my spring course Professor released our book that was needed to complete the course (ending on June 16th) and I never received my book. My course ended 3 days ago and I have yet to receive my book. I sent in a complaint in a panic half way through because I had to do my exams without the book, and no one ever responded to me. I’m appalled with the lack of customer service and zero communication (also, no tracking?). I highly recommend using amazon instead. Cheaper books on here really does mean cheaper service (if any), but I guess you get what you pay for (and sometimes you don’t even get that).