Avoid! this company is an absolute joke, I would never and never will recommend them to anyone, they should change a name to WORKTOP DISASTERS. Their Customer service (lack of it really) is just shocking and beyond any level....long an awfull experience I had, Staff very rude, don't give a damn about you... failed to deliver 6 times , so dissapointing... long story short: - Order placed - 3 piece worktop cut to size, standard shape; diagram and delivery date confirmed within few days, great...now: - 1rst delivery slot - not shown, called many times finely got a call back and as they said they "can't allocate my order and not sure when it will be delivered (!!!)... no comment..was calling them every day to find out if any update - no reply just customer survey link given... -2nd delivery slot - again didn't urned up... -3rd delivery- turned up incomplete - 1 work top missing and moisture barier, ok happens..but obviously without middle part of worktop I coudn't assembly my kitchen...and this is where all goes down the hill for them. customer service gave no suport no reply no information. their extremely rude attitude was jus shocking...they always say somone will call me back and obviously never did!!! send numerous emails they are not bother just fed you with lies don't want to listen or rectfiy problem they created as failure was on their side. -4th delivery - they delivered...some cut offs only(which btw I didn't even wanted or realised should be delivered) at this point I was very upset and got angry frustrated, rude Customer service made my cry at the en as didn't want to talk at all refused to provide any information, basically almost asking why the hell I am comlaining again, when I called again they were asking - what happened this time...WTF...seriosuly...your constant failure to deliver complete order and rude comments made me cry!!! It was another unpaid day off I had to take due to their failure and also had to pay for carpenter and plumber fees regardles...Customer Service didn't seem to bother, Also when demanded saturday delivery as I can't take any more days off..they refused it despite advertising on their website saturday delivery, even 1 man would do...after so many failures this should be their priority to keep customer happy and solve this issue asap not through out 4 weeks..they don't care at all while delivery boys were shocked that such situation took place and so many times already, they told me even that since this company grown in size they can't cop and have no controll on what it happens; Curomer Srvice stopped answering calls form me so had to hide my no also it was almost impossible to go through them anyway, no reply on emails etc, after some time managed to talk to one lady I demanded this missing worktop to be delivered today even wiht the helicopter! Must have sound really desperate because (suprinsingly) they have send one man - poor David - delivery gentelmen who drove after hours 90miles to me only to: - 5th delivery - to deliver ANOTHER PIECE OF OFFCUT!!!!! It was so ridiculus that I was speachless...just speachless...David called to the owner himselve to again say wrong piece was given, I don't know how many times I repeated that I am missing middle part of the actual worktop and moisture barier not some off cuts! -6th time - they delivered missing part but...I assume was produced aditionally as shade was compleately different dark orange comparing to first two delivered orginally. com;;ained a lot, despite they breah the contarct so many times they offered..£55 refund...for delivery I assumme? Which was a real joke...serioslu no honour at all... so do not recommend them to any one at all.