Without doubt the worst customer care I've ever received! I ordered some T-shirts with my business logo on, When I received the T-shirts the logo was out of position (almost into the armpit). They were supposed to send a PROOF of how it would look as it states on the website BUT I was told later, that only happens if the customer asks for it! I first spoke to the online help (apparently only there to assist people with new orders) and was told to ring the following day. I rang the next day and was asked to send pictures to show the problem (I did) and they conceded it was a fault at their end. I was then told I'd have to send the defective T-shirts back before I received the new ones. I needed the T-shirts ASAP and insisted that it wasn't good enough. The next day I Spoke to them again and asked if they could send out the new shirts with the 24-hour turnaround service they provide. I was told that wouldn't be possible (even though you could order 24 hour goods from the website at that time) after a few phone calls later they agreed to do it and made out that they were doing me a favour! I also asked why the shirts weren't checked and they said that they can't possibly check them all (all the -shirts were misprinted) and that they'll always be human error which i understand but the problem is they make out that they're doing me a favour by rectifying it and they only did it quickly after several phone calls. To make things worse I've had several e-mails and calls asking me to return the old T-shirts which I had to agreed to but at my leisure. I let a lot of people down with the T-shirts being late and I've been offered nothing in the way of compensation until the other T-shirts are returned (Like they're holding me to ransom). To make things worse, check the photo below of the logo after 2 30 degree washes! AVOID!