I placed my order with enough time to receive it for my event. Unfortunately, no one confirmed my order for a week. With it not being my fault, I assumed it would be in line for delivery as usual. They explained delivery was only an estimate and it looked like I wouldn't receive my order in time. I was feeling stressed. After no effort from the first representative, a manager lady helped me get my order on time. It had met my deadline and the garments looked great, there was a mistake with one of the logo positioning but I wasn't going to query at this stage as I was just happy to have uniform for my event.