Ordered online but had to send a gentle reminder to them when the order didn't arrive when expected. Was informed the order would be with me the following day but it actually came the day after - what they meant was they would dispatch it the following day! One item was out of stock but they phoned within an hour of me receiving the rest of the order to apologise and to say that the item wouldn't be getting restocked as it's no longer available and that I hadn't been charged for it. Only minor issues - would probably still buy from them in future!
9 years ago
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