We have previously received a good service from world of camping but on this occasion have been let down by poor communication from the company. We ordered several items which were shown to be in stock and therefore we assumed would be delivered within 3-5 working days. After 5 working days we had heard nothing from the company and so I phoned up to check on progress only to discover one of the items was out of stock. Apparently there had been a computer glitch and we should have been notified that the item was out of stock. I was told the item was due to become in stock that day or the next working day and it would be immediately sent out to us. Either way we would be kept informed. Unfortunately we were not kept informed and when I phoned the company again for an update it had still not arrived and we therefore had to cancel the order as it would not arrive in time for our camping trip. We were also disappointed to find that one of the other items that did arrive on time was faulty but given the delay in sending it out it left no time to replace it.