I was not favourably impressed to get confusing emails, both on the same day, giving conflicting information about delivery. I was going to phone you, but fortunately I checked my emails this morning and found that the original Details were in force. However I never did receive the You're next' message which it said had been successful sent, but The parcel was only 5 or 6 mins behind schedule , and it was well packed. I had an earlier query about a confirmation of order email that I didn"t get, and on that occasion the lady was very helpful and reassuring, but this whole affair has stressed me out quite a lot.