The coolbox we ordered arrived within days........(great) upon opening the coolbox had a crack in it and was totally unusable. Rang up straight away to explain, world of camping said another would be dispatched and will arrive Friday (we rang Wednesday) and they'd take the broken one away at the same time.........(fabulous) Waited in on Friday, tried tracking parcel online (very unhelpful), rang up to see if they could give an estimated delivery only to be told it's on a van...... It's now Sunday and I'm still none the wiser as to where my coolbox is. I've had no contact from anyone, checked online and all it states is delayed........no explaination or when it's delayed until!!!!!!!!