We received the Provence heater, a day later than we were advised , necesittating two of us to spend two whole days between us waiting for the parcel to finally arrive at 5.30pm....I think when todays deliverys are so good, the delivery company was appalling in not advising us of the delays The Fire Looks good however the front leg was detached when opening , therfore we have been unable to use it yet as we decided that as it was decorative and not functional to have it repaired in situ, We could not go through the pain barrier of returning and having another delivery