We ordered a sun lounger, but when the parcel arrived it was a tent. On contacting World of Camping we were informed that our Quest Elite Relaxer had been sent to the person wanting the tent. On receiving the lounger back WoC called to arrange a specific day delivery which we agreed would be Tuesday 4th July, but it did not arrive. We had stayed in all day hoping it would come. Early the next day we had notification that it would arrive early afternoon which meant we had to rearrange our whole day to suit. Sadly our experience is that World of Camping seems a bit chaotic!