This must be the worst company on the planet for communication. I didn't receive any order confirmation, l didn't receive an item dispatched notice and l didn't even get a delivery notice. The items arrived today out of the blue and it was just lucky that some one was home at that precise moment; purely by chance! Not even an order form or returns note inside, talk about leave you in the dark. Couldn't even track the items on-line because l couldn't set up an account due to the computer saying 'No' it thinks l already have an account but l don't and wants me to change my password l haven't got!! How draconian is that..never again unfortunately.